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Rich Walkup

Director, Platform Engineering at Help Scout

Director of Engineering Director
r***@helpscout.com Sign up
Pro only
Pro only
Pro only
Fort Lauderdale, Florida, United States

Company Details

Company: Help Scout
Employees: 280
Revenue: 24000000
Funding: 13683947
HQ Location: Boston, Massachusetts, United States
Company LinkedIn: Pro only

Professional Summary

Rich Walkup is Director, Platform Engineering at Help Scout. Help Scout operates in the information technology & services industry and has 280 employees. Based in Fort Lauderdale, Florida, United States. Classified as a director-level Director of Engineering leader. Their organization's technology stack includes Route 53, Gmail, Outlook, Google Apps, MailChimp SPF, and 12 other technologies. Help Scout reports annual revenue of 24000000. Help Scout has raised 13683947 in total funding.

Industry & Role Insights

  • CTO Rank tracks 71,675 Director of Engineering leaders with verified contact information.
  • There are 166,587 tech leaders in the information technology & services industry in our database.
  • We have verified contacts for 7 tech leaders at Help Scout.
  • 8,915 tech leaders in Florida are available in our database.
Director level · Director of Engineering
Verified Apr 24, 2026

Position in the CTO Rank Database

  • Rich Walkup is 1 of 71,959 leaders with the Director of Engineering role tracked in the CTO Rank database.
  • 20,343 hold the Director of Engineering role at information technology & services companies (out of 167,492 total information technology & services leaders in our database).
  • 1,966 hold the Director of Engineering role in Florida.
  • 256 hold the Director of Engineering role at companies with 280 employees.
  • Typical Director of Engineering compensation in Florida: $180,000 – $340,000 (median $240,000). Composite from levels.fyi, Glassdoor, and Payscale data; adjusted for state cost of labor.

Data compiled from LinkedIn public profiles, company filings, and verified public technology signals. Methodology & sources · Updated May 2026.

Frequently Asked Questions

How do I contact Rich Walkup?

Rich Walkup has a verified email address on file on CTO Rank. They work at Help Scout. Pro members can access direct email addresses, LinkedIn profiles, and phone numbers.

What company does Rich Walkup work for?

Rich Walkup is Director, Platform Engineering at Help Scout, a company in the information technology & services industry with 280 employees. The company is headquartered in Boston, Massachusetts, United States.

What is Rich Walkup's role in technology leadership?

Rich Walkup is classified as a Director of Engineering leader at the director level.

What technologies does Rich Walkup's organization use?

Rich Walkup's organization uses a technology stack that includes Route 53, Gmail, Outlook, Google Apps, MailChimp SPF, Microsoft Office 365. This information is useful for sales teams, recruiters, and technology vendors.

Is Rich Walkup open to recruiting or new opportunities?

CTO Rank does not track open-to-work status. The best approach is to reach out directly to Rich Walkup using the verified contact information available to Pro members. When recruiting a Director, Platform Engineering, personalizing your outreach with specifics about the role and tech stack typically yields the best response rate.

Can I pitch or sell to Rich Walkup at Help Scout?

Rich Walkup is Director, Platform Engineering at Help Scout. Director of Engineerings like Rich Walkup typically evaluate vendors in Route 53, Gmail, Outlook, and related categories. Use CTO Rank Pro to get verified email and approach directly.

How accurate is Rich Walkup's profile data?

CTO Rank verifies and refreshes profile data weekly. Rich Walkup's profile includes verified contact details, company information, and technology stack data sourced from multiple public and proprietary sources.